“We must have this out today,” “we gave this to you yesterday – why isn’t it done yet,” “we don’t…
Unity to our forefathers was not just a trendy concept or a political ploy, it was a concept and a…
People watching is one of my favorite activities whether sitting in the airport, walking through the store, participating in a…
Day in and day out every business – large or small – ponders how to improve their customer service and…
Human behavior is one of the most enthralling facets to observe, study, comprehend… in organizations. Observation of human behavior has…